Comments on: PCS strike back! http://ssy.org.uk/2010/03/pcs-strike-back/ Wed, 16 May 2012 20:17:00 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Jack http://ssy.org.uk/2010/03/pcs-strike-back/#comment-626 Jack Tue, 09 Mar 2010 16:29:28 +0000 http://ssy.org.uk/?p=913#comment-626 Ewan showed me this: http://www.guardian.co.uk/uk/2010/mar/09/civil-servants-imitate-answering-machines Mental Ewan showed me this:

http://www.guardian.co.uk/uk/2010/mar/09/civil-servants-imitate-answering-machines

Mental

]]> By: Lynsey http://ssy.org.uk/2010/03/pcs-strike-back/#comment-625 Lynsey Mon, 08 Mar 2010 16:11:56 +0000 http://ssy.org.uk/?p=913#comment-625 I'm a former civil servant; was with HMRC back in 2006 and this cuts agenda has been going on for a loooong time. There's an official target of laying off many, many thousands of public sector workers just to save money, and any protest about reducing service to the public just falls on deaf ears. This isn't just a savage and misdirected cost saving exercise, but a concerted attack on the whole idea of public service, that is so virulent that it even extends to the service that administers the tax system of the UK, where workers are already hugely overburdened. For example, at my old workplace I took calls from employers who needed help with their annual returns. In the run up to the deadline, in this call centre where there were no more than two hundred of us we were regularly taking around twelve to fourteen thousand calls every day. I’m a former civil servant; was with HMRC back in 2006 and this cuts agenda has been going on for a loooong time. There’s an official target of laying off many, many thousands of public sector workers just to save money, and any protest about reducing service to the public just falls on deaf ears. This isn’t just a savage and misdirected cost saving exercise, but a concerted attack on the whole idea of public service, that is so virulent that it even extends to the service that administers the tax system of the UK, where workers are already hugely overburdened.

For example, at my old workplace I took calls from employers who needed help with their annual returns. In the run up to the deadline, in this call centre where there were no more than two hundred of us we were regularly taking around twelve to fourteen thousand calls every day.

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